Privacy Policy

This policy explains what Fuego Pets (“FuegoPets”, “we”) collects when you use fuegopets.com and how we use it.

What we collect

Contact and order details you give us (name, email, phone if provided, shipping address, items ordered); device and usage data (pages viewed, referring ad, approximate location from IP, cookies); and support messages. Payment card details are collected and processed by our payment processor, Whop, and never reach our servers.

How we use it

To fulfil and deliver orders, send receipts and tracking, provide support, send order-related and marketing emails (you can unsubscribe at any time), prevent fraud, and measure and improve our advertising.

Who we share it with

Service providers acting for us: Whop (payments), our fulfilment partner and carriers (shipping), our email provider, our hosting provider, and advertising/analytics partners including Meta Platforms. We use the Meta Pixel and Conversions API, which share event data such as page views and purchases, and hashed contact details, with Meta to measure ads and show relevant ads. We do not sell personal information for money.

Your choices

You can request access to, correction of, or deletion of your personal information, and opt out of targeted advertising or the “sharing” of personal information, by emailing [email protected]. You can also control ad preferences in your Meta account and block cookies in your browser.

Retention

We keep order records as long as needed for tax, accounting and refund purposes, and other data only as long as necessary for the purposes above.

Children

This site is not directed to children under 13.

Contact

Fuego Pets, 7 N Lake Shore Dr, Rockaway, NJ 07866 · [email protected]